Have a passion for helping people learn English? Come and support our ESOL class!

ESOL Support Assistants help with the facilitation and delivery of ESOL lessons for Freedom Project volunteers and other Mustard Tree participants/guests, enabling them to acquire new knowledge and gain new skills, and achieve their learning goals, within a supportive, community, learning environment.

 What you’ll be doing: Role Description

  • Working under the guidance and supervision of the session Tutor, and Training Coordinator/Services Manager
  • Supporting the Teaching and Learning for Freedom Project Volunteer Participants and other Mustard Tree participants/guests as they develop their knowledge and learn new skills in a specific subject – i.e ESOL
  • Helping to support the learning for groups of people with mixed abilities. This may involve some 1-1 support/mentoring, or small group work
  • Helping to support Mustard Tree staff to engage the Freedom Project Volunteer participants, and Mustard Tree guests, in any appropriate, learning-related, activities that enhances classroom-based teaching and learning
  • Assisting with administrative tasks, e.g. signing-in, completion of registers, ILP’s, reviews, and also maintenance of equipment and provision of resources, including photocopying, etc
  • Liaising with the session Tutor and Training Coordinator
  • Helping to keep the classroom/learning area tidy, clean and organised
  • Helping to identify where volunteers/participants may benefit from other, additional support and feed this back to the Tutor/Freedom Project Staff

General Volunteering Duties

  • Work within health & safety guidelines and Mustard Tree policies and procedures
  • Embody Mustard values and represent the charity as required
  • Support Freedom Project volunteers and guests to feel part of the community


What we’re looking for: Person Specification 

Specification Essential / Desirable
Experience of teaching or assisting in lessons Desirable
Good English Language ability, both in written and oral Essential
Computer/IT and Maths literacy Desirable
Enjoys working and building relationships with a range of people from different backgrounds Essential
Able to communicate well with staff, volunteer participants and guests Essential
Good time-management and administrative skills with the ability to undertake various tasks as directed/required Desirable
A passion for learning and the ability to support others as they develop their own knowledge and skills Essential
Able to help provide structure to sessions, while also being able to work flexibly according to individual, or group, needs Essential
A flexible and can-do attitude, encouraging others to work to our vision and values Essential
Ability to speak in another language (Arabic, Farsi, French, Tigrini, Polish etc.) Desirable
Experience of working with vulnerable adults Desirable


We require volunteers who are able to commit to Tuesday mornings weekly.

Recruitment Procedure

  1. Application received and references are requested
  2. Applicant is invited in for a chat with the Volunteer and Community Coordinator
  3. Applicant is invited to attend a volunteer introduction session, and a trial shift
  4. If all goes well for both the team and the applicant, you’re ready to go!

Contact Information

If you are interested in the volunteer opportunity, please complete the Friend Of MT Application Form and return to volunteering@mustardtree.org.uk.

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