IT Drop In Supervisor

Role Purpose

To supervise the use of the IT suite and assist Freedom Volunteers and guests in all aspects of job search, application and interview preparation.

Role Title: IT Drop In Supervisor
Responsible to: Activities and Volunteering Coordinator
Volunteering hours: 10am – 4pm, every Monday


Mustard Tree aims to combat poverty and create life transforming opportunities for people who are homeless or are at risk of becoming homeless.

What you’ll be doing: Role Description

  • Supervise the use of the IT suite and ensure the equipment is used correctly and that attendees follow policies.
  • Provide support and assist volunteers/participants who are developing their IT skills.
  • Identify where volunteers/participants may benefit from additional support and feed this back to the Activities and Volunteering Coordinator.
  • Responsible for signing people in and out of the class and returning sign in sheets to the Activities and Volunteering Coordinator.

General Volunteering Duties

  • Work within health & safety guidelines and Mustard Tree policies and procedures
  • Embody Mustard values and represent the charity as required
  • Support Freedom Project participants/volunteers and service users to feel part of the community

 What we’re looking for: Person Specification

Specification Essential / Desirable
Good English language ability both in written and verbal form Essential
Enjoys working and building relationships with a range of people from different backgrounds Essential
Good time management and competent administration skills with the ability to multi-task Essential
Flexible and can-do attitude – encouraging others to work to our vision and values Essential
Experience in working with vulnerable adults Desirable
Experience in delivering IT Support Desirable

To apply, please complete the application form provided.

If you would like to know more about the role or have any queries regarding volunteering, please contact the Activities and Volunteering Coordinator at

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