ESOL Support


Role Title: ESOL Support
Responsible to: Activities and Volunteering Coordinator
Volunteering hours: Tuesday 11am – 1pm


Mustard Tree aims to combat poverty and create life transforming opportunities for people who are homeless or are at risk of becoming homeless.


Role Purpose

To support the delivery of our ESOL class, enabling our Freedom volunteers and visitors to develop English Language skills, at both a beginner and intermediate level, within a structured and supportive environment.

What you’ll be doing: Role Description

  • To support the facilitator in ESOL classes with groups with mixed abilities on a weekly basis for 8 weeks at a time.
  • To work within the course framework provided by the Lead Facilitator.
  • Encourage learners to engage with each other rather than simply relying on conversations with yourself or volunteers supporting the class.
  • Provide support to Freedom Volunteers and guests as they learn new skills.
  • Identify where volunteers/participants may benefit from additional support and feed this to either the Lead Facilitator or Volunteering Coordinator.
  • Assist Lead Facilitator in signing attendees in and out of the class.

General Volunteering Duties

  • Work within health & safety guidelines and Mustard Tree policies and procedures
  • Embody Mustard values and represent the charity as required
  • Support Freedom Project participants/volunteers and service users to feel part of the community


What we’re looking for: Person Specification

Specification Essential / Desirable
Good English language ability both in written and verbal form Essential
Enjoys working and building relationships with a range of people from different backgrounds Essential
Good time management and competent administration skills with the ability to multi-task Essential
Flexible and can-do attitude – encouraging others to work to our vision and values Essential
Experience in working with vulnerable adults Desirable
Experience delivering English Language or ESOL classes Desirable

To apply, please complete the application form provided.

If you would like to know more about the role or have any queries regarding volunteering, please contact the Activities and Volunteering Coordinator at

© 2018 - Mustard Tree | Registered Charity No. 1135192 | Registered Company No. 04386613