Driver’s Mate Volunteer – Ancoats

Could you help by volunteering as a Driver’s Mate, supporting the delivery of food and furniture to individuals and families across Greater Manchester?

Help facilitate the delivery and collection of furniture and food and support the running of Mustard Tree’s warehouse & Community Shop

What you’ll be doing: Role Description

  • Supporting our driving team with collecting donations and making deliveries of furniture and white goods
  • Loading and unloading the van, working within manual handling guidelines
  • Working with the warehouse, delivery and helpdesk team to co-ordinate deliveries and collections
  • Supporting the warehouse team with accepting onsite donations
  • Assisting with calls to clients awaiting deliveries and collections
  • Working alongside the Drivers and Driver Mentors, map reading, route planning and providing general support
  • Liaising with staff and volunteers
  • Attending team briefings

General Volunteering Duties

  • Work within health and safety guidelines and Mustard Tree policies and procedures
  • Embody Mustard Tree’s values and represent the charity as required

What we’re looking for: Person Specification

Specification Essential/Desirable
A background in customer service, retail and logistics Desirable
Experience with heavy lifting and manual handling Desirable
Good English language ability, both written and verbal Essential
Good interpersonal skills, with a kind and non-judgemental approach Essential
Flexible and can-do attitude Essential
Encouraging others to work to our vision and values Desirable
Experience of working in a team Desirable
Experience working with people who are vulnerable Desirable


The minimum commitment for this volunteering opportunity is at least one day per week, with a typical day on the vans running from 9:00am until 3:00pm.

We would ask for a minimum commitment of at least 10 weeks, as consistent as possible. We’re happy to be flexible, and are always open to having conversations around availability.

Contact Information

If you are interested in this volunteering opportunity, please submit an online Friend Of Mustard Tree application form.

Alternatively, you can complete the attached Friend Of Mustard Tree application form and email to

If you have any queries, please call 0161 228 7331.

© 2018 - Mustard Tree | Registered Charity No. 1135192 | Registered Company No. 04386613