Computer Confidence Class Facilitator – Ancoats

Help break down digital barriers by supporting Mustard Tree’s IT course.

Role Responsibilities: 

  • Support the lead facilitator in setting up the IT suite.
  • Provide advice, support, and guidance to participants during the 2 hour long structured class.
  • Provide 1-2-1 support where necessary, working with participants through the class content.
  • Possess a working knowledge of IT & computer skills I.E Office, social media, smartphones and be able to pass that knowledge on concisely.
  • Contribute to a welcoming, inclusive environment, being happy to help.
  • Encourage participation and help people to realise their own potential, without just ‘doing it for them’.
  • Work through language barriers, improvising where necessary.
  • Give feedback to the lead facilitator on successes and failures.

General Volunteering Duties

  • Work within health, safety, and safeguarding guidelines as well as Mustard Tree policies and procedures.
  • Embody Mustard Tree’s values and represent the charity when required (often never).


Our Computer Confidence course runs from 1:00pm until 3:00pm on Wednesday afternoons, so please be available from about 12:30pm until 3:30pm

Contact Information

If you are interested in this volunteering opportunity, please submit an online Friend Of Mustard Tree application form.

Alternatively, you can complete the attached Friend Of Mustard Tree application form and email to

If you have any queries, please call 0161 228 7331.

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