New Vacancy: Practical Skills Trainer

New Vacancy: Practical Skills Trainer


Role Title: Practical Skills Trainer
Responsible to: Salford Services Manager
Hours of work: 37.5 hours per week
Salary: £21,000 – £23,000


Mustard Tree is currently experiencing an exciting time of change and growth. The charity works to create life transforming opportunities for people who are homeless or are at risk of becoming homeless. Our Salford and Manchester services provides food, clothing and furniture and is also the front-line of our organisation, offering welcome, hope and possibility.

Role Purpose

As part of the Salford Services Team, you will be responsible for running Trade based / practical skills training programme including PAT testing.  The role will see you interact with a wide range of people across site in Salford communities.  Working closely with Freedom Trainees and people using our services, this role also includes training individuals on a 121 and group basis through providing quality training courses linked to practical skills. The post holder will also be responsible for the PAT Testing of all electrical items and preparing them ready for sale in our community shops.

What you’ll be doing: Role Description

  • Developing a weekly practical skills-based timetable across Little Hulton site.
  • Training individuals in a 1-2-1 and group setting in a range of trade and practical skills including PAT testing.
  • Responsibility for the PAT testing of all electrical goods.
  • Ensure training modules are compliant with Health & Safety, and government guidelines
  • Keeping accurate and up to date Training records of all individuals supported
  • Ensure the training targets are achieved as detailed by the Salford Services Manager
  • Moving and manual handling of electrical items.
  • Working to Health & Safety policy including use of PPE, face masks, and incident recording
  • Cleaning and sanitising of the electronic devices and household appliances such as white goods, ready for sale in the community shops of Mustard Tree.
  • Work in line with our values, providing a consistent and welcoming approach to clients and Freedom Volunteers
  • Supporting and providing on-the-job training PAT Testing trainees
  • Working with the Freedom team and relevant staff members in support of your role
  • Responsible for the day-to-day cleaning responsibilities in your work area. This includes dusting, sweeping, mopping, and hoovering.
  • Ensure effective and correct disposal of waste in line with Mustard Tree policies
  • Adhere to health and safety practices and procedures
  • Complete necessary paperwork and provide reports as required in training and support
  • Work with logistics Manager to implement routines into effective recycling for electrical and metal waste.

General Work duties:

  • Support Trainees to develop ‘work ready’ skills and behaviours i.e. confidence, punctuality, time management, communication, teamwork and initiative
  • Work within health & safety guidelines and Mustard Tree policies and procedures
  • Supporting other staff and departments and providing practical relief cover for work-streams
  • Take responsibility for professional development, attending training courses as required
  • Leading by example, embodying Mustard Tree values and represent the charity as required
  • Contribute towards being an environmentally responsible organisation as part of day-to-day activities including recycling and supporting ‘paper-lite’ practices
  • Other tasks and duties relevant to the role as required by the organisation

What we’re looking for: Person Specification

Specification Essential / Desirable
 Experience and good working knowledge of trade-based skills and in a previous training role. Essential
 Physically able to partake in lifting in line with Health & Safety guidelines Essential
Flexible, can-do attitude – encouraging others to work to our vision and values Essential
 Working knowledge and experience of health and safety requirements Essential
Good attention to detail, practical ability and keen to learn new technical skills Desirable
  Ability to break down tasks into simple steps and to train others Essential
 Good communication skills, team player and able to to work using own initiatives Essential
Enjoys working and building relationships with a diverse range of people Desirable
 Effective time management, scheduling and organisation skills Essential
    Full UK Driving Licence Essential
   In-Service Inspection and Testing of Electrical Equipment certificate Desirable



Requirements of Competency

Establishing Focus – Ability to develop and communicate goals in support of the organisation values and mission. ·         Acts to align own units goals with the strategic direction of the organisation;

·         Ensures that people in the team understand how their work relates to the organisations values and mission.

·         Ensures that everyone understands and identifies with the team’s mission;

·         Ensures that the team develops goals and a plan to help fulfil the organisations mission;

Fostering Teamworkthe ability to demonstrate interest, skill and success in getting groups to learn to work together. ·         Provides opportunities for people to learn to work together as a team;

·         Enlists the active participation of everyone;

·         Promotes cooperation with other work units;

·         Ensures that all team members are treated fairly;

·         Recognises and encourages the behaviours that contribute to teamwork.

Empowering Othersthe ability to convey confidence in employees ability to be successful, especially at challenging new tasks; delegating significant responsibility and authority; allowing employees freedom to decide how they will accomplish their goals and resolve issues. ·         Gives people latitude to make decisions in their own sphere of work;

·         Is able to let others make decisions and take charge;

·         Encourages individuals and groups to set their own goals, consistent with organisation goals;

·         Expresses confidence in the ability of others to be successful;

·         Encourages groups to resolve problems on their own, avoids prescribing a solution.

Attention to Communication – The ability to ensure that information is passed on to others who should be kept informed ·         Ensure that others involved in a project or effort are kept informed about developments and plans;

·         Ensures that important information from senior management is shared with the employees accurately and appropriately;

·         Shares ideas and information with others who might find them useful;

·         Uses multiple channels or means to communicate important information and messages (Memos, newsletters, meetings and electronic mail);

·         Keeps senior management informed about progress and problems, avoiding surprises;

·         Ensures that regular, consistent communication takes place.

Interpersonal Awareness – The ability to notice, interpret and anticipate others concerns and feeling and to communicate this awareness empathetically to others ·         Understand the interest and important concerns of others;

·         Notices and accurately interprets what others are feeling, based on their choice of words, tone of voice, expressions and other non-verbal behaviour;

·         Anticipates how others will react to a situation;

·         Listens attentively to people’s ideas and concerns;

·         Understands both the strengths and weaknesses of others;

·         Understands the unspoken meaning in a situation;

·         Says or does things to address others concerns;

·         Finds non-threatening ways to approach others about sensitive issues;

·         Makes others feel comfortable by responding in ways that convey interest in what they have to say.

Building Collaborative Relationships – The ability to develop, maintain and strengthen partnerships with others inside or outside the organisation who can provide information, assistance and support ·         Asks about the other persons personal experiences, interest and family;

·         Ask questions to identify shared interest, experiences or other common ground;

·         Shows an interest in what others have to say, acknowledges their perspective and ideas;

·         Recognises the organisations concerns and perspectives of others;

·         Expresses gratitude and appreciation to others who have provided information, assistance, or support;

·         Takes time to get to know co-workers, to build rapport and establish a common bond;

·         Tries to build relationships with people whose assistance, cooperation and support may be needed;

·         Provides assistance, information and support to others to build a basis for future reciprocity

Forward Thinking – The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies ·         Anticipates possible problems and develops contingency plans in advance;

·         Notices trends in the industry or environment and develops plans to prepare for opportunities or problems;

·         Anticipates the consequences of situations and plans accordingly;

·         Anticipates how individuals and groups will react to situations and information and plans accordingly

Initiative – Identifying what needs to be done and doing it before being asked or before the situation requires it ·         Identifying what needs to be done and takes action before being asked or the situation requires it;

·         Does more than what is normally required in a situation;

·         Seeks out others involved in a situation to learn their perspectives;

·         Takes independent action to change the direction of events

Thoroughness – Ensuring that one’s own and others work and information are complete and accurate, carefully preparing for meetings and presentations, following up with others to ensure that agreements and commitments have been fulfilled. ·         Sets up procedures to ensure high quality of work;

·         Monitors the quality of work;

·         Verifies information;

·         Checks the accuracy of own and others work;

·         Develops and uses systems to organise and keep track of information or work progress;

·         Carefully prepares for meetings and presentations;

·         Organises information or materials for others;

·         Carefully reviews and checks the accuracy of information in work reports provided by management, management information or other individuals and groups